Terms of Service
Last updated: May 4, 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) form a legally binding agreement between you and Aradus AI Limited (“Aradus”, “we”, “us”, “our”). By accessing or using the Aradus platform (the “Service”), you agree to be bound by these Terms.
2. Description of Service
Aradus is an AI-native supply chain platform that provides:
- Automated email processing and classification for supply chain operations
- Document management (invoices, purchase orders, bills of lading)
- Shipment tracking and notifications
- Freight rate comparison and booking
- AI-powered operational assistance
3. Account Registration
- Be at least 18 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
4. Acceptable Use
You agree NOT to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Process illegal goods or engage in fraudulent activities
5. User Data and Content
5.1 Your Data
You retain ownership of all data you upload. By uploading content, you grant us a limited license to process, store, and display your data solely to provide the Service.
5.2 Data Processing
Our AI systems may analyze your data to provide features like document classification, email routing, and operational insights.
5.3 Data Accuracy
You are responsible for the accuracy of data you provide.
6. Third-Party Integrations
- Google (Gmail, Google Sign-In)
- Microsoft (Outlook, Microsoft Sign-In)
- Freight carriers and logistics providers
Your use of these integrations is subject to their respective terms.
7. Payment Terms
- Fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change pricing with 30 days notice
- Failure to pay may result in service suspension
8. Intellectual Property
The Service is owned by Aradus AI Limited and protected by intellectual property laws.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES AND SHOULD BE VERIFIED BEFORE MAKING BUSINESS DECISIONS.
10. Limitation of Liability
OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Aradus AI Limited from any claims arising from your use of the Service.
12. Termination
- For violation of these Terms
- For non-payment of fees
- If required by law
- At our discretion with reasonable notice
13. Governing Law
These Terms shall be governed by the laws of the United Arab Emirates. Disputes shall be resolved in the courts of Dubai, UAE.
14. Changes to Terms
We may modify these Terms at any time with notice. Continued use constitutes acceptance.
15. Miscellaneous
- Entire Agreement: These Terms constitute the entire agreement.
- Severability: Invalid provisions don't affect remaining provisions.
- Waiver: Failure to enforce any right does not waive it.
- Assignment: You may not assign without our consent.
16. Contact Us
Aradus AI Limited
Email: legal@aradus.ai